This episode starts with Luke recapping a recent trip to Utah. From catching up with clients to first impressions of Salt Lake City, including the undeniable fact that Mormons are incredibly nice. The conversation then takes a turn as the guys bond over just how bad the snow was, unpacking a few shared memories of winter done wrong.

From there, things get more thoughtful.

The guys dive into the idea of good versus bad technology, with a focus on agentic AI. Arya breaks down why it was a major theme at the latest NRF conference, what agentic AI actually is, and how players like Google, Meta, and Microsoft are approaching it. The conversation explores the upside of optimization and efficiency, while also wrestling with the uncomfortable middle ground where productivity tools can start to strip away human agency.

They close with a simple but sharp takeaway on how technology should serve us, not the other way around.

Wisdom of the Day:
Good technology reflects the user. Bad technology reflects the creator.